An insurance advocate has labelled the claim process Christchurch home owners have had to go through since the earthquakes, as an "absolute national disgrace".
But Ali Jones is hopeful, with Jacinda Ardern now leading the country, after her election promises to help those battling with quake insurance claims seven years on.
During the election campaign, Ms Ardern promised to help those still struggling with residual issues from the earthquakes, by establishing an arbitration tribunal, which will focus as an alternative pathway for claimants, ECQ and insurers to resolve disputes.
"Any discussion from the government, about how to deal with this is welcomed," Ms Jones said.
"This isn't just about Canterbury, this is about a process that allows this to happen wherever there's a disaster and this has to change."
Holding insurers and the EQC to account were "real issues" and nothing has been done in the past seven years about this, and now the same thing is happening in Kaikoura, Ms Jones told NZ Newswire.
Ms Jones was also pleased to see Duncan Webb elected as the Christchurch Central MP for Labour.
"(Mr Webb) is now in government and there is no one, in my opinion, better equipped to get these changes sorted," Ms Jones said.
"There are people living in sheds... which bit of this (issue) does not get in front of MP's and legislation makers?"
Labour stated the arbitration tribunal is expected to be running in 2018, and will report back to Canterbury in their first 100 days to establish a clear timeline for achievements to be met.
In August, Ms Ardern also announced a plan for a Royal Commission of Inquiry into the Earthquake Commission, a $300 million fund for development projects and a promise to fix the relationship between the quake-damaged city and central government.