News | Health & Safety
19 Jan 2018 16:08
NZCity News
NZCity CalculatorReturn to NZCity

  • Start Page
  • Personalise
  • Days of Xmas
  • Sport
  • Weather
  • Finance
  • Shopping
  • Jobs
  • Horoscopes
  • Lotto Results
  • Photo Gallery
  • Site Gallery
  • TVNow
  • Dating
  • SearchNZ
  • NZSearch
  • Crime.co.nz
  • RugbyLeague
  • Make Home
  • About NZCity
  • Contact NZCity
  • Your Privacy
  • Advertising
  • Login
  • Join for Free

  •   Home > News > Health & Safety

    Cambridge rest home fined over lax care

    A rest home has been fined $10,000 for not adequately looking after a 92-year-old woman, found by her son in a urine-soaked bed during a visit.


    A Waikato rest home has been fined $10,000 for not looking after a 92-year-old woman, who was found by her son in a urine-soaked bed in a cold room.

    The Disputes Tribunal this week ordered Bupa Care Services, which operate the St Kilda Care Home in Cambridge, to pay Robert Love $10,000 after it determined Mr Love's mother Freda had not received reasonable care.

    Mrs Love was a resident at St Kilda in 2016. Mr Love paid extra for a premium room for his mother, who required hospital-level care.

    However, services were not provided to the standard promised. On one visit to the home, Mr Love arrived to find his mother shivering under a thin blanket in a urine-soaked bed.

    Her room was cold, the window wide open and the call bell out of her reach.

    The tribunal found Bupa misled Mr Love about its ability to provide the level of care his mother required. It also found Bupa breached its obligations under the Consumer Guarantees Act to provide services with reasonable care and skill, and breached the terms of its contract with Mr Love.

    The tribunal ordered Bupa to refund Mr Love the $8100 he'd paid for his mother's premium room, and compensate him for travel and other expenses he'd incurred as a result of efforts to remedy shortfalls in the care provided to his mother.

    Mrs Love died in Waikato Hospital in February.

    Consumer NZ has called for an independent inquiry into rest home care, and a more "responsive" complaints process created.


    NZN




    © 2018 NZN, NZCity


     Other Health & Safety News
     19 Jan: Blood test that can detect eight of the most common cancers could be available in next few years
     19 Jan: Most kids still drink full-fat milk: study
     18 Jan: NZ shares mixed, F&P and Air NZ drop
     18 Jan: Research aims to reduce sexual crimes
     17 Jan: NZ shares mixed: Synlait, A2, F&P gain
     17 Jan: Former Home and Away actress Jessica Falkholt dies in hospital
     17 Jan: Gestational diabetes link to heart disease
     Top Stories

    RUGBY RUGBY
    Two changes to NZ Sevens for Sydney event More...


    BUSINESS BUSINESS
    Trustpower affirms solid earnings guidance More...



     Today's News

    Entertainment:
    Michelle Williams is reportedly engaged to Andrew Youmans 16:00

    International:
    The Y chromosome is disappearing — so what will happen to men? 15:46

    Entertainment:
    Kim Kardashian West and Kanye West have turned down offers of $5 million for the first photos of their baby daughter 15:30

    Law and Order:
    Canada artist carves car out of snow so realistic it fools Montreal police 15:26

    Law and Order:
    Tourist slept in car before going missing 15:26

    Entertainment:
    Pete Wentz hopes his baby daughter will "balance out" the testosterone in his house 15:00

    Rugby League:
    Vaughan eyeing rugby league's next level 14:56

    International:
    Beijing sees dramatic reduction in air pollution but residents wonder if the change is sustainable 14:46

    Entertainment:
    Danielle Lloyd has defiantly argued it's "[her] life" as she faces criticism over plans to choose her next baby's gender in the hope she can have a daughter 14:30

    Business:
    Trustpower affirms solid earnings guidance 14:06


     News Search






    Power Search


    © 2018 New Zealand City Ltd