Customers should take care when hitting the switch on power companies
Customers should take care when hitting the switch on power companies
13 August 2019
Complaints service Utilities Disputes received more than a hundred complaints last year, mostly about unexpected fees.
Commissioner Nanette Moreau says one business got a four-hundred dollar early termination fee, having had no idea their two-year contract had auto-renewed.
Moreau encourages consumers to question providers when entering a new contract.
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