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22 Oct 2020 1:37
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  •   Home > News > Living & Travel

    No excuses for Jetstar cancelling flights without offering a refund

    No excuses for Jetstar cancelling flights without offering a refund


    The airline cancelled domestic flights just three days after listing them, offering to book customers on other flights, or offer credit.

    It pointed to covid restrictions being the cause, but restrictions hadn't changed between when the flights went on sale, and when they were cancelled.

    Consumer NZ's head of research Jessica Wilson says even though Jetstar has a reputation as a cheaper alternative, it still has legal obligations.

    She says as a company operating in New Zealand, they have to comply with our laws - provide services with reasonable care and skill, and if you muck up - cough up.

    © 2020 Newstalk ZB, NZCity


     Other Living & Travel News
     21 Oct: An Auckland pub has been closed until further notice after a person with Covid 19 visited the premises and a pop up Covid testing site will open in Greenhithe tomorrow
     21 Oct: Catastrophic floods hit Vietnam and Cambodia, killing at least 132 people
     21 Oct: Sex abuse royal commission finds Catholic church failed to act against Brisbane brother over abuse complaints
     21 Oct: Wilson Parking's been forced to give up the leases of three Wellington parking facilities, after a court case brought by the Commerce Commission
     21 Oct: Flight Centre New Zealand is adamant it will survive
     21 Oct: The country's supreme pie awards have been running for 24 years ... and now there's a competition to find our best sausage roll
     20 Oct: Orionid meteor shower 2020: when to see it and what you'll see where you live in Australia
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     Today's News

    Environment:
    Worried about bringing kids into the world? Here's a sneak peak at what their future might look like 23:17

    Health & Safety:
    An Auckland pub has been closed until further notice after a person with Covid 19 visited the premises and a pop up Covid testing site will open in Greenhithe tomorrow  21:57

    Politics:
    New Zealand has elected its most diverse Parliament ever. How does Australia compare? 21:57

    Entertainment:
    Reese Witherspoon has organised a 'Legally Blonde' reunion for charity 21:36

    Business:
    ASB says highly leveraged investors rushing in to buy houses are contributing to an unexpected housing boom 21:17

    Entertainment:
    Steve Bing reportedly had just $300,000 of his vast fortune left when he died earlier this year 21:06

    Entertainment:
    James Redford, the son of Hollywood legend Robert Redford, has died 20:36

    Entertainment:
    Jeff Bridges has been diagnosed with lymphoma 20:06

    Entertainment:
    Jamie Lynn Spears tried to "hide away" after revealing her teenage pregnancy 19:36

    Entertainment:
    Kim Kardashian West was given a custom Monopoly game for her 40th birthday 19:06


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