News | Living & Travel
24 Jan 2021 21:01
NZCity News
NZCity CalculatorReturn to NZCity

  • Start Page
  • Personalise
  • Days of Xmas
  • Sport
  • Weather
  • Finance
  • Shopping
  • Jobs
  • Horoscopes
  • Lotto Results
  • Photo Gallery
  • Site Gallery
  • TVNow
  • Dating
  • SearchNZ
  • NZSearch
  • Crime.co.nz
  • RugbyLeague
  • Make Home
  • About NZCity
  • Contact NZCity
  • Your Privacy
  • Advertising
  • Login
  • Join for Free

  •   Home > News > Living & Travel

    A win for the little guy in a Disputes Tribunal case against Air New Zealand

    A win for the little guy in a Disputes Tribunal case against Air New Zealand


    Air New Zealand
    Air New Zealand
    The airline's been ordered to refund a customer for flights cancelled, when the airline chose to cut its own services because of the Covid-19 pandemic.

    Tribunal referee Nicholas Blake has found the airline in breach of its own customer guarantee after it cancelled the customer's flights as Covid hit.

    Consumer New Zealand head of research Jessica Wilson says in this case the tribunal's found the reason the man's flights were cancelled, were within the airline's control.

    She says in that circumstance you're entitled to a refund .... rather than having to settle for a credit or being re-routed on a different flight.

    Jessica Wilson says the situation is different if the flight is cancelled for reason's outside the airline's control.

    © 2021 Newstalk ZB, NZCity


     Other Living & Travel News
     24 Jan: A woman who has tested positive for Covid-19 travelled to around thirty locations in the southern part of Northland
     24 Jan: A lottery jackpot of more than a billion US dollars has been struck...after growing steadily since September last year
     23 Jan: Frustration for some gun owners, over a second buy-back scheme rolling out from February 1st
     22 Jan: WA brings down border with QLD and NSW after days of no community transmission
     22 Jan: Frustration from victims of car break-ins in the capital, who feel police aren't interested
     22 Jan: Spectators can get close to the SailGP action when it comes to Christchurch next January
     22 Jan: Four upper North Island supermarkets sold in musical chairs-style of transactions
     Top Stories

    RUGBY RUGBY
    A former coach of the Springboks believes the chances of this year's tour by the British and Irish Lions proceeding as planned are minimal More...


    BUSINESS BUSINESS
    Water supply levels are still well below normal in Auckland More...



     Today's News

    Motoring:
    State Highway One traffic is now being detoured through the middle of Ngaruawahia, as overnight work continues on a stretch of the Waikato Expressway 20:27

    Motorsports:
    Supercars star Shane van Gisbergen has come from the back of the field to win the New Zealand Grand Prix at Hampton Downs 18:57

    Health & Safety:
    A woman who has tested positive for Covid-19 travelled to around thirty locations in the southern part of Northland 18:37

    Politics:
    Mass contact tracing is underway after a woman tested positive for Covid-19 in Northland 18:27

    Soccer:
    The Wellington Phoenix are mulling the makeup of their midfield for tonight's A-League match against Newcastle in Wollongong 18:07

    Basketball:
    Yanni Wetzell plans to maintain the pursuit for perfection after a strong start to his professional basketball career 17:27

    Soccer:
    The Wellington Phoenix are eyeing a chance to climb the A-League ladder tonight 17:17

    Sailing:
    Sir Ben Ainslie will raise concerns over the complaints system with INEOS Team UK's Challenger rivals this week 16:57

    Law and Order:
    Police have been forced to apologise after incorrectly saying a person had died following a collision involving a cyclist and a vehicle in Taupo 15:27

    Motorsports:
    Chris van der Drift hopes he can keep the pace up at the 66th New Zealand Grand Prix this afternoon 15:27


     News Search






    Power Search


    © 2021 New Zealand City Ltd