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1 Dec 2024 10:33
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  •   Home > News > Living & Travel

    An Auckland mental health helpline is greeting the vast majority of its callers in less than a minute

    An Auckland mental health helpline is greeting the vast majority of its callers in less than a minute


    Health New Zealand's Auckland Contact Centre fielded up to 3400 monthly calls between November last year and September.

    Data shows the contact centre answered half of the calls in 11 seconds or less.

    90-percent connected the caller with a helpline worker in 52 seconds or less.

    The wait time begins after the caller is given a standard 17-second greeting.

    © 2024 Newstalk ZB, NZCity

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    The Wallabies are ruing a missed opportunity to topple Ireland, after a narrow 22-19 defeat in Dublin More...


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     Today's News

    Politics:
    The Labour Party's focused on winning back New Zealanders 10:27

    Law and Order:
    International Court of Justice to begin hearings in landmark climate change case started by Pacific Islander students 10:07

    Rugby:
    The Wallabies are ruing a missed opportunity to topple Ireland, after a narrow 22-19 defeat in Dublin 10:07

    Soccer:
    Arsenal have moved into outright second on the English Premier League ladder after delivering a 5-2 hammering away at West Ham 9:27

    Politics:
    Rebel troops battling Syrian government forces inside Aleppo claim to control the entirety of Idlib province 8:57

    Politics:
    What we know about the secret Gaza documents allegedly leaked by Benjamin Netanyahu aide 8:37

    International:
    A picturesque town in Sardinia is trying to lure Americans fleeing Trump with 1-euro houses 8:27

    Golf:
    Daniel Hillier is the best-placed Kiwi heading into the final round of the Australian golf Open in Melbourne 7:57

    Business:
    Kiwis can expect a sweet start to the season as New Zealand's summer fruit hits stores 7:57

    Rugby:
    Ireland have spoiled former coach Joe Schmidt's return to Dublin with a 22-19 comeback win over the Wallabies 7:47


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