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17 Jun 2025 7:56
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      Home > News > Business

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers


    The bank scored 57 percent for customer satisfaction.

    Respondents expressed disappointment over fee interest, responsible lending and value for money.

    ANZ says internal research shows customer satisfaction levels are improving - and it's enquiring about how Consumer NZ's research was done.

    ANZ is New Zealand's most profitable bank.

    © 2025 Newstalk ZB, NZCity

     Other Business News
     17 Jun: South Island's largest supermarket will open early and under budget in Christchurch's Rolleston
     17 Jun: Selwyn District Council has opened consultation on a new Deed of Licence for Upper Selwyn Hutts
     16 Jun: Leonard Lauder, eldest son of Estée Lauder founders and former CEO, dies aged 92
     16 Jun: Three Auckland property owners have been fined more than 40-thousand-dollars between them, for serious breaches of the Resource Management and Building Acts
     16 Jun: A site in Wellington's Happy Valley is set to be transformed into a new bus depot
     16 Jun: A push to make more Northland homes warm and dry this winter
     14 Jun: Global trade disruptions pose the biggest threat to New Zealand's economic recovery
     Top Stories

    RUGBY RUGBY
    Chiefs captain Luke Jacobson admits scars linger ahead of their fourth Super Rugby final in five years, this time against the Crusaders in Christchurch on Saturday More...

    BUSINESS BUSINESS
    South Island's largest supermarket will open early and under budget in Christchurch's Rolleston More...


     Today's News

    		 Law and Order:
    The daughter of a slain Christchurch woman is calling for change, following revelations her mother wasn't her killer's first victim 7:47

     Law and Order:
    A juror has been dismissed from Sean "Diddy" Combs sex trafficking trial, despite defence objections it would reduce the racial diversity of the panel 7:37

     Entertainment:
    Brian Wilson "went silent" and "became detached" as he battled the long-term effects of COVID-19, according to his bandmate Al Jardine 7:29

     International:
    Israel and Iran carry out further strikes as Iranian state TV knocked off air 7:27

     Business:
    South Island's largest supermarket will open early and under budget in Christchurch's Rolleston 7:27

     Business:
    Selwyn District Council has opened consultation on a new Deed of Licence for Upper Selwyn Hutts 7:17

     Rugby:
    Chiefs captain Luke Jacobson admits scars linger ahead of their fourth Super Rugby final in five years, this time against the Crusaders in Christchurch on Saturday 7:07

     International:
    Family hoping for a miracle after crash of Air India Flight 171 in Ahmedabad 7:07

     Entertainment:
    Tarek El Moussa has been cited for battery 6:59

     Law and Order:
    The daughter of a Christchurch pensioner killed by her mental health patient gardener, says she was shocked to learn he'd killed before 6:37

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