Vodafone has been found guilty of conduct "liable to mislead" consumers in relation to its FibreX branded broadband service
Vodafone has been found guilty of conduct "liable to mislead" consumers in relation to its FibreX branded broadband service
28 April 2021
The company has been found guilty of nine charges under the Fair Trading Act.
These related to conduct in Wellington, Kapiti and Christchurch where its FibreX branded service was offered between October 2016 and March 2018.
It found the branding and advertising would likely make consumers think the service came over a fibre-to the-home network - when it was not.
Rather the network uses a mix of fibre optic and copper cabling.
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