Westpac New Zealand bank is integrating new technology into its fraud monitoring systems
Westpac New Zealand bank is integrating new technology into its fraud monitoring systems
7 November 2023
It's partnering with Biocatch, a global cybersecurity company that analyses customers' online behaviour.
The bank has recently made a settlement payment to a 71-year-old Dunedin pensioner who lost 100 thousand dollars to cyber criminals.
Chief Executive Catherine McGrath says the system looks at data points to gauge whether a user's making a payment in their normal way.
She says it looks at how quickly someone types in payment details - to see if it's at their normal pace.
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