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1 Sep 2025 14:17
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      Home > News > Business

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Business News
     01 Sep: Those living outside of Auckland will still have the benefit of Ikea when the furniture giant opens up later this year
     01 Sep: Relief for regional airlines, as they receive help to battle soaring costs
     01 Sep: Confidence has softened only slightly from New Zealanders wanting to buy property
     30 Aug: A road freight association's raising concerns a yet-to-be-strengthened Hawkes Bay bridge's costing the region millions
     30 Aug: A range of salad products, sold at supermarkets, have been recalled for potentially containing metal filings
     30 Aug: Confidence in our economy may have slipped amongst some smaller businesses - but their commitment to the country remains
     30 Aug: Hopes the Reserve Bank Chair's decision to step down will put an end to the debacle surrounding the former Governor's resignation
     Top Stories

    RUGBY RUGBY
    Canterbury's long wait for a Ranfurly Shield challenge will end on Saturday More...

    BUSINESS BUSINESS
    Those living outside of Auckland will still have the benefit of Ikea when the furniture giant opens up later this year More...


     Today's News

    		 Entertainment:
    Benedict Cumberbatch is surprised at how "fragile" he continues to be 14:13

     Business:
    Those living outside of Auckland will still have the benefit of Ikea when the furniture giant opens up later this year 14:07

     Tennis:
    A five-time champion's through to the quarterfinals at tennis' US Open.. 14:07

     Wellington:
    A person is in a serious condition after a single vehicle crash in Porirua 14:07

     Politics:
    Samoa election provisional results show new PM almost certain as Fiame loses grip on power 13:57

     Rugby:
    Canterbury's long wait for a Ranfurly Shield challenge will end on Saturday 13:47

     Entertainment:
    The Tonight Show Starring Jimmy Fallon is to be screened after NFL matches on Sunday nights in a bid to boost ratings 13:43

     Entertainment:
    Brooke Hogan has finally seen her late father Hulk Hogan's body 13:13

     Athletics:
    Good representation for New Zealand at the upcoming World Athletics Championships 13:07

     Entertainment:
    Taylor Swift is said to want fiancé Travis Kelce to "take the lead" in organising their wedding 12:43

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