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2 Sep 2025 19:22
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      Home > News > Business

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

     Other Business News
     02 Sep: Smiths City has stopped trading as financial pressures increase
     02 Sep: Polish CEO Piotr Szczerek issues apology for stealing Kamil Majchzrak's hat from US Open fan
     02 Sep: Nurses are continuing their fight for safer staffing - with another round of industrial action
     02 Sep: The days of small dairy and meat companies may be coming to an end
     02 Sep: EU head Ursula von der Leyen's plane hit by suspected Russian GPS interference
     01 Sep: Hopes from one electricity retailer the government may underwrite generation projects
     01 Sep: Another small fall in building consent numbers
     Top Stories

    RUGBY RUGBY
    Could the All Blacks halfback curse have claimed another victim? More...

    BUSINESS BUSINESS
    Smiths City has stopped trading as financial pressures increase More...


     Today's News

    		 Entertainment:
    Charles Spencer has paid tribute to his late sister Princess Diana 19:13

     Rugby:
    Could the All Blacks halfback curse have claimed another victim? 18:57

     Entertainment:
    Taylor Swift and Travis Kelce have reportedly not started planning for their wedding 18:43

     Education:
    International Association of Genocide Scholars says Israel committing genocide in Gaza 18:37

     Rugby League:
    The Warriors have made just one change to their team for their all-important last game of the NRL regular season - away to Manly in Sydney on Friday night 18:37

     International:
    GPS jamming attack on Ursula von der Leyen's plane marks 'escalation' in Russia's hybrid warfare tactics 18:17

     Entertainment:
    Elizabeth Hurley has not stepped into a pub for almost 40 years 18:13

     Cricket:
    Two of the Australian cricket team's biggest names will be absent for their looming trip to New Zealand to play the Black Caps in three T20s 18:07

     Rugby:
    Rassie Erasmus is playing guessing games over what All Blacks side Scott Robertson might roll out for Saturday's test at Eden Park 18:07

     Entertainment:
    Katie Price is set to flog her used clothes on Vinted 17:43

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