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6 Nov 2025 19:21
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      Home > News > Technology

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service

    A budget mobile phone provider has entered the market but don't expect much in terms of customer service


    Kogan Mobile has up to 400-thousand customers in Australia and has now launched in New Zealand.

    Telecommunications Users' Association chief executive, Craig Young, says the company has no staff here.

    He says it uses bots - automatic software applications - to do its customer service.

    © 2025 Newstalk ZB, NZCity

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     Top Stories

    RUGBY RUGBY
    Crusaders coach Rob Penney's relaxed about the terms of Scott Barrett's break from Super Rugby More...

    BUSINESS BUSINESS
    A substantial equipment failure's knocked out power for more than 23-thousand households and businesses in the Far North More...


     Today's News

    		 Entertainment:
    Drew Barrymore "did not recognise the person [she] saw in the mirror" following "a round of hormone therapy" 19:07

     Business:
    A substantial equipment failure's knocked out power for more than 23-thousand households and businesses in the Far North 18:57

     Entertainment:
    Atomic Kitten's fame almost broke Natasha Hamilton 18:37

     Law and Order:
    Five people have been arrested following a gang tangi in Rotorua today 18:37

     Entertainment:
    Robert Pattinson enjoyed eating food from Jennifer Lawrence's bin 18:07

     Law and Order:
    A Rotorua man found with imported objectionable material described as New Zealand's most serious case - has lost his bid to keep his name secret 18:07

     Law and Order:
    Condemnation for Jevon McSkimming - after he's pleaded guilty to having child exploitation and bestiality images on work devices 17:57

     Cricket:
    Black Caps white ball captain Mitch Santner is keen to spread the bowling load in the T20 series against the West Indies 17:47

     Entertainment:
    Sarah Paulson spat a potato chip into Kim Kardashian's eye 17:37

     Rugby:
    Crusaders coach Rob Penney's relaxed about the terms of Scott Barrett's break from Super Rugby 17:37

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