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1 Sep 2025 14:39
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

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     30 Aug: A range of salad products, sold at supermarkets, have been recalled for potentially containing metal filings
     30 Aug: One New Zealand is bringing mobile services and technology to the frontline of conservation
     30 Aug: ???1;The largest junior sporting event in Australasia is getting underway in Tauranga
     Top Stories

    RUGBY RUGBY
    Canterbury's long wait for a Ranfurly Shield challenge will end on Saturday More...

    BUSINESS BUSINESS
    Those living outside of Auckland will still have the benefit of Ikea when the furniture giant opens up later this year More...


     Today's News

    		 International:
    How helpful is the 'personality shorthand' of Type A and Type B? 14:27

     Entertainment:
    Benedict Cumberbatch is surprised at how "fragile" he continues to be 14:13

     Business:
    Those living outside of Auckland will still have the benefit of Ikea when the furniture giant opens up later this year 14:07

     Tennis:
    A five-time champion's through to the quarterfinals at tennis' US Open.. 14:07

     Wellington:
    A person is in a serious condition after a single vehicle crash in Porirua 14:07

     Politics:
    Samoa election provisional results show new PM almost certain as Fiame loses grip on power 13:57

     Rugby:
    Canterbury's long wait for a Ranfurly Shield challenge will end on Saturday 13:47

     Entertainment:
    The Tonight Show Starring Jimmy Fallon is to be screened after NFL matches on Sunday nights in a bid to boost ratings 13:43

     Entertainment:
    Brooke Hogan has finally seen her late father Hulk Hogan's body 13:13

     Athletics:
    Good representation for New Zealand at the upcoming World Athletics Championships 13:07

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