Westpac says it's remediated all customers who were misled or overcharged by package issues
Westpac says it's remediated all customers who were misled or overcharged by package issues
23 December 2024
The Financial Markets Authority says the bank's breaches of the fair dealing provisions affected almost 25-thousand customers and resulted in 6.35-million-dollars in overcharges.
A Westpac spokesperson says it self-reported the issues which applied to customers under some product packages and Business Transact Accounts.
They say it's cooperated fully and openly with the FMA's investigation.
A penalty hearing is likely due some time next year.
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