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6 Sep 2025 9:49
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      Home > News > Living & Travel

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights

    In what's been described as a landmark case - Jetstar has been fined more than two million dollars for misleading passengers about their compensation rights


    In the Auckland District Court the airline was in breach of the Fair Trading Act, for misleading nearly 100-thousand customers.

    The breaches were in regards to compensation for flight cancellations and delays.

    Jetstar claimed the Covid-19 pandemic caused it to lay off experienced workers and replace them with inexperienced staff who provided flyers with the wrong advice.

    © 2025 Newstalk ZB, NZCity

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     Top Stories

    RUGBY RUGBY
    Black Ferns coach Allan Bunting believes he's named his strongest squad for their final Rugby World Cup pool match with Ireland on Monday morning More...

    BUSINESS BUSINESS
    The Public Service Commissioner says a revised pay offer for Primary Teachers is 'better than reasonable' More...


     Today's News

    		 Politics:
    New Zealand First is bringing together party faithful, as they look towards 2026 - election year 9:47

     Business:
    The Public Service Commissioner says a revised pay offer for Primary Teachers is 'better than reasonable' 9:27

     Business:
    A number of Smiths City and Kitchen Things stores are trying to sell leftover stock in liquidation and receivership quick fire sales 9:27

     Entertainment:
    Miranda Kerr reunited with Orlando Bloom and Katy Perry for their daughter's birthday 9:18

     Rugby League:
    Black Ferns coach Allan Bunting believes he's named his strongest squad for their final Rugby World Cup pool match with Ireland on Monday morning 9:17

     Tennis:
    Erin Routliffe can now call herself a two-time major winner 9:17

     Entertainment:
    Danielle Fishel's cancer battle inspired her to compete on Dancing with the Stars 8:48

     Entertainment:
    Emma Myers felt "so excited" about Lady Gaga's appearance in Wednesday 8:18

     Rugby:
    Otago have moved to second on the NPC rugby ladder after a 29-10 demolition of Northland in Dunedin 8:17

     Soccer:
    The All Whites have been pipped one-nil in the opening game of their Ashes series with Australia in Canberra 8:17

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