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2 Jun 2025 11:26
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      Home > News > Business

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers

    ANZ's reacting staunchly to a Consumer survey ranking them poorly among customers


    The bank scored 57 percent for customer satisfaction.

    Respondents expressed disappointment over fee interest, responsible lending and value for money.

    ANZ says internal research shows customer satisfaction levels are improving - and it's enquiring about how Consumer NZ's research was done.

    ANZ is New Zealand's most profitable bank.

    © 2025 Newstalk ZB, NZCity

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     01 Jun: The cost of purchasing a section is on the decline - but the price of building is still making new builds inaccessible
     31 May: Donald Trump announces plans to double steel tariffs to 50pc to 'further secure US steel industry'
     31 May: The boss of Auckland's Eden Park says affordable ticket prices and food options, are part of the puzzle to keeping people coming to games
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    Former All Black Stephen Donald claims assistant Jono Gibbes will replace Chiefs head coach Clayton McMillan in Super Rugby Pacific next year More...

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    Getting COVID booster alongside flu shot could reduce hospitalisations, study finds More...


     Today's News

    		 Golf:
    To the US Women's golf Open major at Erin Hills 11:07

     Living & Travel:
    A bull is hoofing around Invercargill - for a second consecutive day 11:07

     Rugby:
    Former All Black Stephen Donald claims assistant Jono Gibbes will replace Chiefs head coach Clayton McMillan in Super Rugby Pacific next year 10:47

     Law and Order:
    A pensioner is lucky to be alive after being knocked out by freak waves while fishing at Otaki Beach north of Wellington 10:27

     Motorsports:
    A pit lane decision has cost Liam Lawson a points finish at Formula 1's Spanish Grand Prix 10:07

     Motoring:
    State Highway 29 is closed in Waikato's Matamata, due to powerlines on the road following a crash 10:07

     Tennis:
    Alexei Popyrin bows out tamely at French Open following straight-sets loss to Tommy Paul 9:57

     Cricket:
    Kyle Jamieson's Punjab Kings have locked up a spot in cricket's Indian Premier League T20 final against Bangalore 9:27

     Rugby League:
    The Warriors are sweating on the health of co-captain Mitch Barnett following their 36-30 NRL win over the Rabbitohs in Sydney 8:57

     Motoring:
    F1 Spanish Grand Prix: Oscar Piastri wins ahead of Lando Norris, Max Verstappen crashes into George Russell 8:27

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