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19 Feb 2025 22:37
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  •   Home > News > Politics

    Our national telehealth service is struggling to operate its 24-hour phone line

    Our national telehealth service is struggling to operate its 24-hour phone line


    Significant staffing issues mean Whakarongorau Aotearoa's specialist mental health team, is being forced to make distressed callers wait longer.

    An internal document shows the early mental health response unit has a budget for 29 full-time clinicians.

    But it has significant gaps in rosters because of staff turnover, sick leave, and recruitment challenges.

    In a recent four-week period, more than half of shifts were understaffed.

    © 2025 Newstalk ZB, NZCity

     Other Politics News
     19 Feb: Auckland's mayor asking for the chance to finish the job he's started
     19 Feb: The Prime Minister does NOT agree with Te Pati Maori's claims a probe into alleged data misuse was politically and racially motivated
     19 Feb: With billions in ‘profit’ exempt from tax, changes to NZ’s charity rules are long overdue
     19 Feb: The Workplace Relations Minister's gone head to head with the country's main union -- over law changes around strikes
     19 Feb: Economic ‘green shoots’ and lower interest rates disguise worrying trends in NZ’s job market
     19 Feb: Donald Trump is testing the limits of his presidential powers, and some people fear a crisis is coming
     18 Feb: Australia's Reserve Bank has lowered its interest rates for the first time since 2020
     Top Stories

    RUGBY RUGBY
    Injuries have forced the Chiefs to keep All Blacks first five Damian McKenzie at fullback for Friday's Super Rugby tussle with the Crusaders in Hamilton More...


    BUSINESS BUSINESS
    Fonterra has chosen to name its consumer business Mainland Group -- rather than Anchor - as it looks for a buyer, through either a trade sale or an Initial Public Offering More...



     Today's News

    Soccer:
    Wellington Phoenix skipper Alex Rufer's pushing to maximise his game time in Saturday's A-League derby against Auckland FC at Mt Smart 21:57

    Entertainment:
    Warwick Davis became emotional as dedicated his BAFTA Fellowship Award to his late wife 21:54

    Entertainment:
    David Jonsson "didn't see a space for himself" in the industry before he won the BAFTA EE Rising Star Award 21:24

    Politics:
    Auckland's mayor asking for the chance to finish the job he's started 21:17

    Entertainment:
    'Conclave' was named Outstanding British Film at the EE BAFTAs 20:54

    Entertainment:
    Dame Maggie Smith was remembered at the EE BAFTA Awards on Sunday (16.02.25) evening 20:24

    Entertainment:
    The Prince and Princess of Wales did not attend the 2025 British Academy Film Awards as they were on holiday 19:54

    Entertainment:
    Hilaria Baldwin has opened up about the secret of keeping her marriage to Alec Baldwin alive 19:24

    Business:
    Fonterra has chosen to name its consumer business Mainland Group -- rather than Anchor - as it looks for a buyer, through either a trade sale or an Initial Public Offering 18:57

    Entertainment:
    Sarah Michelle Gellar is determined to bring the upcoming sequel to 'Buffy the Vampire Slayer' to the screen the "right" way 18:54


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