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10 Oct 2024 12:13
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      Home > News > Living & Travel

    Consumer NZ's welcoming charges against Jetstar, for errors over compensation for disrupted flights

    Consumer NZ's welcoming charges against Jetstar, for errors over compensation for disrupted flights


    The Commerce Commission is filing charges saying Jetstar made false or misleading statements to consumers about their rights in 2022 and 2023.

    Consumer NZ campaign manager, Jessica Walker, says they complained to the Com-Com in 2022 about Jetstar.

    She says they've had ongoing conversations with Jetstar and Air New Zealand about how they manage flight disruptions.

    Jetstar has apologised and contacted customers.

    © 2024 Newstalk ZB, NZCity

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     Today's News

    		 Rugby:
    Former Ireland rugby captain Johnny Sexton insists he's surprised by the reaction to revelations surrounding his spat with All Black Rieko Ioane after last year's World Cup quarter-final 12:07

     Law and Order:
    An arrest following a Police pursuit after a gun was reportedly fired at a house in Palmerston North, Tremaine Ave 11:57

     Entertainment:
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     Entertainment:
    Lady Gaga is said to be "disappointed" in the face of the fierce criticism aimed at 'Joker: Folie à Deux' 11:24

     Soccer:
    A failed bid to get to Europe has culminated in Australian football forward Stefan Colakovski signing with the Wellington Phoenix 11:17

     Politics:
    The Australian government has introduced new cyber security laws. Here’s what you need to know 11:17

     Entertainment:
    Whitney Houston's mother has died aged 91 10:54

     Law and Order:
    The police watchdog's ruled a Christchurch police dog handler was justified in his actions, during a 2022 dramatic arrest involving four teen in stolen cars 10:47

     National:
    Anglo-Boer War: how a bloody conflict 125 years ago still shapes South Africa 10:37

     Maori:
    New Zealand’s BMI threshold for publicly funded fertility treatment is outdated and unethical. Here’s why it should go 10:27

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