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22 Dec 2024 5:15
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      Home > News > Living & Travel

    Consumer NZ's welcoming charges against Jetstar, for errors over compensation for disrupted flights

    Consumer NZ's welcoming charges against Jetstar, for errors over compensation for disrupted flights


    The Commerce Commission is filing charges saying Jetstar made false or misleading statements to consumers about their rights in 2022 and 2023.

    Consumer NZ campaign manager, Jessica Walker, says they complained to the Com-Com in 2022 about Jetstar.

    She says they've had ongoing conversations with Jetstar and Air New Zealand about how they manage flight disruptions.

    Jetstar has apologised and contacted customers.

    © 2024 Newstalk ZB, NZCity

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     Top Stories

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    BUSINESS BUSINESS
    A lack of surprise over the drops sales for spirits and RTDs More...


     Today's News

    		 Soccer:
    Auckland FC's unbeaten run has come to a end after eight matches with a resounding 4-0 defeat to Western United at Mt Smart 21:56

     Living & Travel:
    Two Lotto players are in for a million-dollar Christmas 21:26

     Law and Order:
    The woman and her two children reported missing earlier today in Christchurch have been found and are safe 19:47

     Rugby:
    A fully-clothed Tyson Fury has weighed in at his heaviest mark ahead of tomorrow morning's heavyweight boxing showdown against Oleksandr Usyk in Riyadh 19:26

     Cricket:
    The White Ferns have slumped to a 65-run loss under the DLS method in the rain-hit second Rose Bowl one-day cricket international against Australia 19:17

     Living & Travel:
    He's got the job - but now Liam Lawson has to deliver for Red Bull's Formula One team 18:57

     Accident and Emergency:
    Kihikihi Road on State Highway 3 is closed following a serious crash in Te Awamutu in the Waikato 17:47

     Environment:
    More Severe Thunderstorm warnings as parts of the country are battered by heavy rain 17:37

     Accident and Emergency:
    One person has died at a workplace in Selwyn's Southbridge 17:27

     Netball:
    Silver Ferns coach Dame Noeline Taurua is hopeful her side's latest climb in netball's world rankings can lead to more tests against quality opposition in 2025 16:57

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